Dev help please

Hi dev

I have two unruly players boxing me in and building walls up against my base.
Please can you come and help .

My coordinates are -464N -770E
Altitude 70. Planet Trior

@james @Leahlemoncakes

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Hi @thor, have you reported this using the in-game reporting feature?

CC’ing @vdragon

Hi there

I’m sorry if I have used the wrong thing to report this never had to report something like this before.

I used the forum .

Open the Main Menu and select Support. You can then find the various reporting options here:

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Ok thank you that’s very kind off you .

So do I still need to report it in game then ?

Ideally, yes.

Thank you for your help

You didn’t use the wrong thing, the in-game report just gives us some server information that helps :slightly_smiling_face:

I can see your report, we will look into it ASAP, thanks for reporting in game!

2 Likes

Your very welcome and thank you for your support

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The coordinates you have given in the forum topic and via the report both go to areas inside a castle, which presumably belongs to you and has a character name different to your forum username? If so, you need to go to the actual problem area and report that location instead (which would be the walls as you have stated).

You can find out the name of the players by hitting the walls with the tool, but be careful not to name the players on forum topics (or provide screenshots showing the names).

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Yes the castle belongs to me and I have 4 different Characters.
Sorry I’m not very good at this am I.
I will try to get on line later to highlight the problem area.

I did the new report at the location the other day was it ok ?

We saw it, thanks for submitting.

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Where do we go from here ?
Is this conversation on this forum just between use ?

Once you submit a report, we would review it.

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