I still wonder what is different in my internet routing versus the comcast route (or I gather majority of people having issues have comcast). I’m using Verizon’s cellular network, so I know that much is different. Knowing what I know about such things from college, it likely meets the rest of the internet via satalite. Which is also where comcast should reach the rest as well. I assume it’s not the same hardware, or else we would all have the same issues.
Perhaps since it’s cellular it is considered more important information and gets more priority in the traffic?
I really just don’t know. It seems VPN has solved some people’s problems. I remember when all of those were free, but I guess that’s not the case anymore.
I may be mistaken, but I believe the routes do not go through satellite but through optical fibre cables in the Atlantic and Pacific Ocean (for North America). The routes taken are dependant on the agreements between different Internet suppliers. Comcast may have different routes than other American ISP depending on the deals they have made with other companies overseas. You mentioned cellular and I believe it is because of the acronym AWS which is used in the cell phone market to mean another thing from Amazon Web Services which is a huge server hosting service.
Ah I understand then. I mentioned cellular because I literally use my phone for internet on my laptop. I did know the AWS they mentioned was the Amazon hosting service, it holds something just short of like 50% of all websites/servers on the planet
PM them I’m sure they’ll be ok reserving it for you @Envyv77@MrNiX
I saw my kun lun portal is down too, I presume same issue, I’ll keep it reserved for u
Kun lun is US east right? I’d be happy to go in there and fuel for you if you can permission me somehow
I got the DK mall portal back open. Kun Lun is on alder, but I live in California. So the connection issues are a pain right now. I’m even getting lag on my home planet. Appreciate the support!
I would say it should work, although I guess I can’t guarantee it. I’ve tried two VPN’s now (bitdefender and expressvpn) and they’ve both worked in making EU servers playable. You just need to enable that service, download the client, and probably press a connect button on the client.
Yes, all EU server planets are unplayable for me still (And yes, comcast/Xfinity is my ISP, they have a monopoly here that’s nearly impossible to avoid). I Attempted the new Exo planet today. The continuous rubber banding and timeouts were so bad, I wasn’t even able to break blocks, much less defend myself.
Here’s to hoping the issue resolves itself sooner rather than later.
No other game has this problem. I know this has been discussed before, and I know the Wonderstruck stance is, “It’s not me, it’s you.” And I know that there are a lot of US players out there like, “Never had a problem bruh, it’s your ISP .” And I know that “Getting a VPN will fix it (prolly) ”
The point is, this problem that is not seen as a problem is going to hurt the game’s growth. The minute a day 4 character travels to Lamblis for nonstop seizure-diarrhea spin cycling into lava they’re gonna say forget this busted game (because they aren’t gonna invest the research time into figuring out that Lamblis is a European server; they’re gonna assume the game is ■■■■■ ).
Although it isn’t a 24/7 problem, it is game breaking. “Just play on US servers…” yeah I do that but I really like some of the Eu servers. Surely there is some kind of solution to this problem out there somewhere??? That doesn’t require an off the wall fix like getting a VPN.
The problem about this complaint is (As a US West Coast player) I play on primarily EU servers and have no problem. So it definitely isn’t a Wonderstruck problem, nor is it a PEBKAC problem. Its more a Level 1 Internet problem, where there’s possibly too much congestion on the Internet for certain users using certain routes to communicate with certain servers.
It is a problem that we can’t solve. The only real fix is for them to divide up the regions and not allow crossplay. @james already said he doesn’t want to do that and many people would probably be upset they can no longer play with their friends.
Aka Wonderstruck can not solve it is the right wording here…
They could try to find another location for the servers in the hopes that the route to the new location is better BUT it could be that then another group of players will get these issues.
So the only thing they could do is make a list of ALL possible server locations and then check all the internet routes to and from ANY AND ALL possible player locations to see if there are issues and if they find a location that does not then bingo, solved… until something happens somewhere on the internet to that route and we are back at square 1.
Plus, this will take eons of time to check all those millions of routes and it’s unknown if such a location can even be found so this really is not an actual solution at all…
Perhaps they could ‘wall’ off the regions in such a way at the beginning that new players just won’t be able to get to other regions until they give their consent for it after reaching a certain level in the game with a warning that due to how the game works across regions and with all the different routes internet traffic can take that some players might have connection issues to certain regions from time to time…
Heck I was actually able this morning to see this issue first hand, somewhat! I have a 1 month VPN sub since right before new year’s and selected a VPN server in LA and the ping to EU servers shot up to 210+ with the occasional connection warning.
If I used a VPN server in Washington DC tho the ping dropped to around 100-110ms on EU servers. Please note, I’m in the EU myself, so ALL my traffic was send to DC first, then it came back to the EU, so it went across the ocean TWICE…
It’s the part of the Internet between Comcast and the EU that is causing this. It’s not at the local Comcast network, nor at Amazon’s data centres, it’s somewhere in between.
The only party in all this that can force a different route is Comcast. Perhaps Amazon can but there are other non-Amazon EU servers that have the same issue so it’s best if Comcast tries to change it. Since not many people will use services in the EU from the US that require a rather perfect connection all the time not many people will complain and there’s probably a financial reason why Comcast chose this route to use. (loading a webpage from the EU is not all that demanding, dropping a few packets here and there then is not a big issue, for gaming it is…)
.” And I know that “Getting a VPN will fix it (prolly) 
”