Request could not be processed (500)

My friend tried to create an account, but He got an error

Request could not be processed (500)

What should he do?

He just tried to create a forum account?

sounds like game account - for example wrong log-in details have code 400

And if he tries again now??

Where did the error come from? The Boundless launcher or the forum?

He tried on the launcher, and off line now though

He tried to create account again but got error (500) again also

this is a launcher after presses play button on Steam

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Did you manage to resolve this?

Would be interesting to know if there was a problem with the username or the address entered.

It has not been solved.
My friend says that personal information can not be made public.
However, he uses 14 letters of the alphabet for the account name
E-mail address uses @ outlook.jp
and the password is 10 characters

By the way, he got error 400 if Steam’s account was used

Yes, don’t disclose any personal information on a public forum!

Are they able to create an account on GA.ME?

https://ga.me/

Does his email address have any Japanese characters in it (or selected username/password)?

He got an account on GA.ME without problems

Can they try logging in to Boundless with the same e-mail and password they used for GA.ME?

Do they get the same error?

He makes all of them alphabet

He went to have dinner
Please wait for a while

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Hopefully we can resolve this for them. :slight_smile:

Buji sign in dekimasita
Arigatou gozaimasita

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Great! Welcome to Boundless :slight_smile:

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He said “I signed in successfully, thank you very much”

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I was able to Google Translate it. But I dread to use it to make a reply. :slight_smile:

It should give @lucadeltodecso a chance to practice his Japanese skills. :slight_smile:

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The site with which 5 translation results can be compared may be useful when @lucadeltodecso is off-line. :grin:
http://trans0-cute007.appspot.com/CuteTrans_en.jsp?SelLang=JPN

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