Bug Report: Can't start the game, reason seams to be fullscreen resolution

Community Support
1

Hi there,

as the title already explains, i can’t start Oort and it seems to be that the reason is that i start the game in fullscreen mode with a widescreen resolution (16:9 or 16:10). I tried it with 1440x900 and 1920x1080 which are unfortunately my only options. It always ends up that the game crashes while logging onto the server sometimes just with a blackscreen sometimes with a frozen ingame screen while the sound works.

Changing the resolution to 1024x768 and starting Oort caused that the game forced itself to run in windowed mode and so it didn’t crash. I can change the resolution ingame to fullscreen 1920x1080 but as soon as i start it with this settings it keeps crashing.

So if someone gets the same problem you know what to do to get arround the bug but i hope this helps fixing it.

This is my system:
Notebook
OS: Windows 7 Home Premium (64-bit)
Modell: Alienware M17X10
CPU: Intel Core i7 Q740 1,73 Ghz Quadcore
GPU: ATI Mobility Radeon HD 5870
RAM: 6GB DDR3

2

Fixed your title from fullscreenr esolution :kissing_heart:

1 Like
3

Can you link us the logfile to have more information what is causing the crash exactly?$

How To find logfile:

Type in Windows Explorer the following: C:\Users%USER%\AppData\Local\Turbulenz\Oort Online

4

Ok here it is, i guess you like the gist links :smiley:

Oort-logfile

5

Try to start the 32bit game version maybe that helps

To start 32bit:

Go to your steam library -> select oort -> rightclick and open Properties -> go to beta -> select 32 bit legacy

6

Nope this doesn’t fix it still got the same problem :confused:

7

Same problem…

8

Have you tried updating your graphics drivers to the latest?

Also if you can see the options screen lowering the quality settings.