I am not 100% sure what kind of ISPās everyone has here, but your internet provider can be a big reason why you are getting such high latency to any of the servers that are setup for the game. Like @james suggested, the route could be too long but that is something to do with your ISP. There are some ways of getting better routes to the internet. If your ISP allows you to, try changing your DNS server settings to something that gives out shorter routes to the servers you are trying to access.
tried this already does improve the ping but causes issues in game such as land tear and world regen errors
i would recommend getting winMTR to see your route this will show you your ping your route straight to your router
I work for an ISP and monitor the entire network, I know how it all goes down Just trying to help out other people who may not know.
As per my response here - it does seem like the new Boundless client contains a high latency issue. But itās not happening for everyone - so there is likely some combination of hardware, or location, or network driver, or who knows what is triggering it. We will investigate once the team is online again after the New Year (sorry for the delay but this is quite a specialized part of the game).
However, itās also possible that other players are getting a slow connection for other reasons: bad network drivers, a/v or firewall issues, poor wifi quality (always try wired), router contention, low bandwidth connection, etc. So there might still be something players can do to help themselves.
The tests proposed in this thread will help isolate the most obvious issues.
If the ping (or latency) is over 500ms the game will be unplayable pretty much by configuration. So if you get the āSlow networkā message the game will likely micro-reset noticeably (rubber banding, blocks reappearing) - as the delayed messages get ignored.
If the ping (or latency) is over (say) 5000ms = 5s then the game is simply no longer talking to the server in realtime. The connection is blocked or dropped or something.
We donāt have servers in London. (That looks like a route via London.)
Letās see a dxdiag of your system. If your playing on hardware that is below min spec I know from testing you will see āhigh pingā times.
@james I would recommend changing the way that it presented to users to say something like hardware lag versus network lag.
Yes - we need to do a better job or reporting what is happening and why. But often we simply donāt know. The messages just took a long time to return and it happened outside of the application scope.
But we definitely need to report something that the player has a chance to understand and try and diagnose the issue - especially as Boundless relies on the connectivity.
After the update i got lots of lag to, before i played on network test, and it was no problem.
Hmmm ok. Thanks for the info. Seems like there is an issue in the update.
Ok ima try my best not to be rude here -_-
System
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.161024-1825)
Processor: Intel(R) Coreā¢ i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.6GHz
Memory: 8192MB RAM
Card name: AMD Radeon HD 5800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6899)
DAC type: Internal DAC(400MHz)play Memory: 4850 MB
Dedicated Memory: 1010 MB
Shared Memory: 3840 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Acer B226WLYMDPR
Native Mode: 1680 x 1050(p) (59.887Hz)
Output Type: HD15
Sound DFX12
All drivers up to day donāt use wifi i used a wired connection
Router:
Asus RT-AC51U
802.11 ac Duel Band Router
733mb cap
Internet 40mb fibre line From Plusnet unlimited internet as i do about 1tb of data a month
so yeah it might be a old system but more then enough needed
not counting i play perfectly fine on other games which are across the seas from me which reminds me
Physical location
United Kingdom,Southampton
no devices conflicting as i check that already
internet path iāve rerouted countless times
Fireware Comodo internet Security Premium all set up and connections from boundless all allowed/trusted this is also my anti virus
Server iām connected too EU,Therka
all software is on a partitioned drive which is not allowed though without my permission Security 516 AES military bit encrytions along with other obsessive security which i am not posting but i can confirm that it does not effect boundless
all networks of my mine are run with permission of me and do not conflict with any connections with boundless as iāve monitored it for about 40 hours all my networks are set up by me anyway which might i add i know exactly what i was doing with them.
its not steam servers or steam overlay as iāve already looked into it and conducted my own tests
my Boundless.exe is run in x64 with admin permissions
my data route goās from my router to be3-3104psb my isp based in Sheffield to London tohetzner.de at 51 ms to therka which now seems to go to that 51 ms to 23k ms when it connects to the serverā¦ no error reports regarding internet no errors in my event viewer other than old reports before i joined boundless
no malware no virus no junk no spyware no anything of the kind (iām paranoid) ive rerouted my connections 21 times to improve my performance all turnt off when i join boundless
programs running when i play boundless
Steam
graphics drivers
sound drivers
my firewall/anti virus
mouse/keyboard drivers
windows
anti spyware live protection (ive disabled this in the past has no effect)
i believe thatās it
performance before the testing update
got it down to 80ms (meh its playable)
performance now 23k as iāve posted already (canāt get it lower and yes same programs booted and yes iāve tryed to reroute the data)
stealthed ports are off when playing boundless all ports are fine too
other games ms
path of exile gateway london
i know that is off topic and i apologise for that but just for this point that is being routed via 6 locations
my ms is fine
ā¦enough information? (sure i missed a few things but this post is too big already)
also sorry for the bad English and yes i know that is more of a rant than anything
which says something as path of exile is unstable xD
Thank you for the detail sorry for being rude. That is more than enough for the current game. The next thing to do would be run a traceroute.
run the following command and please post the results;
tracert d36kx37nk0bz9z.cloudfront.net
No that looks fine. Your connection is good. Will you do me a favor and open the game hit period a couple of time and pull up the diagnostic menu, and take a screenshot of it you should see the performance metrics on the upper right.
Q: I'm having connection / lag issues - help!? - #85 by Dwarven-Stone-Bear that was what happened when i first came back xD
it keeps spiking left right and centre and ik my frame rates is 4 but that keeps happening
as i pointed out above not my end
Man iām sorry .Your set up looks fine. I guess you have to wait for them to fix it.
yup i know i have alot of access to beta games so i got plenty to do
Dwarven-Stone-Bear and me seem to have the same issue and as @james said, it is most certainly an issue with the update/game client. Altough, i donāt get to 22k pings, iām between 500 and 2000 but itās enough to be very irritating and difficult to play.
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What Network device and drivers are you running?
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Can you share a game log?
Also, can you quickly run the game with the Graphics option set to āQuarter Resolutionā?
I want to disconnect the FPS from the latency issue.