Game will not load

Community Support
1

Anyone else having issues with the game loading up today? it opens a window with white or black but does not go any further.

Please help? thank u!

Jenn

2

Can you share a gist of your game log?

3

here it isā€¦

javascriptengine_v8.cpp(581): (turbulenz::ArrayBufferAllocator::ArrayBufferAllocator) Creating 14 fast allocators
win32entry.cpp(228): (turbulenz::Win32NativeEngine::HostWndProc) erasing bg
tasks.cpp(17): (Tasks::Initialize) Initializing TBB task scheduler. 7 threads
turbulenz.cpp(115): (turbulenz::Turbulenz::StaticInitialize) Enabling ENGINELOG
winsysteminfo.cpp(408): (turbulenz::GetSystemInfo) SystemInfo:
winsysteminfo.cpp(409): (turbulenz::GetSystemInfo) cpuDescription : AMD FXā„¢-6300 Six-Core Processor
winsysteminfo.cpp(410): (turbulenz::GetSystemInfo) cpuVendor : AuthenticAMD
winsysteminfo.cpp(411): (turbulenz::GetSystemInfo) numPhysicalCores : 3
winsysteminfo.cpp(412): (turbulenz::GetSystemInfo) numLogicalCores : 6
winsysteminfo.cpp(413): (turbulenz::GetSystemInfo) ramInMegabytes : 16348
winsysteminfo.cpp(414): (turbulenz::GetSystemInfo) frequencyInMHz : 3516
winsysteminfo.cpp(415): (turbulenz::GetSystemInfo) architecture : x86_64
winsysteminfo.cpp(416): (turbulenz::GetSystemInfo) osName : Windows 7 Home Premium
winsysteminfo.cpp(417): (turbulenz::GetSystemInfo) osVersionMajor : 6
winsysteminfo.cpp(418): (turbulenz::GetSystemInfo) osVersionMinor : 1
winsysteminfo.cpp(419): (turbulenz::GetSystemInfo) osVersionBuild : 7601
winsysteminfo.cpp(420): (turbulenz::GetSystemInfo) userLocale : en_US
standalone.cpp(167): (turbulenz::oortonline::GameCodeStaticInitialize) --> ENTERED FUNCTION
standalone.cpp(168): (turbulenz::oortonline::GameCodeStaticInitialize) GameCodeStaticInitialize
standalone.cpp(72): (turbulenz::oortonline::NativeCode::StaticInitialize) STATIC INIT (TEMPLATE): NativeCode
standalone.cpp(-1): (turbulenz::oortonline::GameCodeStaticInitialize) <-- LEAVING FUNCTION
javascriptengine_v8.h(3531): (turbulenz::internal::V8TypeInitializeStatic) --> ENTERED FUNCTION
javascriptengine_v8.h(-1): (turbulenz::internal::V8TypeInitializeStatic) <-- LEAVING FUNCTION
nativeplatform_steam.cpp(28): (turbulenz::NativePlatform::SteamInitialize) --> ENTERED FUNCTION
nativeplatform_steam.cpp(36): (turbulenz::NativePlatform::SteamInitialize) SteamServices::Initialize returned true
nativeplatform_steam.cpp(-1): (turbulenz::NativePlatform::SteamInitialize) <-- LEAVING FUNCTION
steam.cpp(1033): (turbulenz::SteamServices::GameOverlaySetNotificationCB) --> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GameOverlaySetNotificationCB) <-- LEAVING FUNCTION
steam.cpp(245): (turbulenz::SteamServices::GetUserDataDirectory) --> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GetUserDataDirectory) <-- LEAVING FUNCTION
filecache.cpp(169): (turbulenz::FileCache::Initialize) Cache dir: C:\Program Files (x86)\Steam\userdata\145404882\324510\local\static-cache
standaloneplatformreaders.cpp(607): (turbulenz::StandalonePlatform::SetHttpCachePath) HttpCache: enabled (C:\Program Files (x86)\Steam\userdata\145404882\324510\local\static-cache)
steam.cpp(245): (turbulenz::SteamServices::GetUserDataDirectory) --> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GetUserDataDirectory) <-- LEAVING FUNCTION
standalone.cpp(183): (turbulenz::oortonline::GameCodeInitialize) --> ENTERED FUNCTION
javascriptengine_v8.h(2313): (turbulenz::JavaScriptEngine::CreateWrappedObject) --> ENTERED FUNCTION
javascriptengine_v8.h(2344): (turbulenz::JavaScriptEngine::CreateWrappedObject) new Wrapped: 0000000003CD29D0
javascriptengine_v8.h(2378): (turbulenz::JavaScriptEngine::CreateWrappedObject) Created Wrapped (oortonline::NativeCode): 0000000003CD29D0
javascriptengine_v8.h(-1): (turbulenz::JavaScriptEngine::CreateWrappedObject) <-- LEAVING FUNCTION
javascriptengine_v8.h(2313): (turbulenz::JavaScriptEngine::CreateWrappedObject) --> ENTERED FUNCTION
javascriptengine_v8.h(2344): (turbulenz::JavaScriptEngine::CreateWrappedObject) new Wrapped: 0000000003B9E380
javascriptengine_v8.h(2378): (turbulenz::JavaScriptEngine::CreateWrappedObject) Created Wrapped (oortonline::WebWorker): 0000000003B9E380
javascriptengine_v8.h(-1): (turbulenz::JavaScriptEngine::CreateWrappedObject) <-- LEAVING FUNCTION
standalone.cpp(-1): (turbulenz::oortonline::GameCodeInitialize) <-- LEAVING FUNCTION
engine.cpp(518): (turbulenz::StandaloneEngine::Initialize) BUILD STAMP: 0.28.0-20150323-123637-a7785f11
steam.cpp(245): (turbulenz::SteamServices::GetUserDataDirectory) --> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GetUserDataDirectory) <-- LEAVING FUNCTION
win32entry.cpp(228): (turbulenz::Win32NativeEngine::HostWndProc) erasing bg
engine.cpp(669): (turbulenz::StandaloneEngine::GetAndResolveLaunchURL) Using launch url: https://ga.me/games/oortonline-preview/play
uriutils.cpp(311): (turbulenz::DecomposedURL::Initialize) URL https://ga.me/games/oortonline-preview/play:
uriutils.cpp(312): (turbulenz::DecomposedURL::Initialize) url : https://ga.me/games/oortonline-preview/play
uriutils.cpp(313): (turbulenz::DecomposedURL::Initialize) file_root :
uriutils.cpp(314): (turbulenz::DecomposedURL::Initialize) game_slug : oortonline-preview
uriutils.cpp(315): (turbulenz::DecomposedURL::Initialize) game_slug_and_version : oortonline-preview
uriutils.cpp(316): (turbulenz::DecomposedURL::Initialize) use_http : true
uriutils.cpp(317): (turbulenz::DecomposedURL::Initialize) http_protocol : https
uriutils.cpp(318): (turbulenz::DecomposedURL::Initialize) http_server : ga.me
uriutils.cpp(319): (turbulenz::DecomposedURL::Initialize) http_port : 443
uriutils.cpp(320): (turbulenz::DecomposedURL::Initialize) http_server_root : https://ga.me
uriutils.cpp(321): (turbulenz::DecomposedURL::Initialize) http_server_path : /games/oortonline-preview/
uriutils.cpp(322): (turbulenz::DecomposedURL::Initialize) http_site : gamesite
uriutils.cpp(323): (turbulenz::DecomposedURL::Initialize) http_multiplayer_session:
uriutils.cpp(324): (turbulenz::DecomposedURL::Initialize) http_hub_project_version:
steam.cpp(989): (turbulenz::SteamServices::GetUserID) --> ENTERED FUNCTION
steam.cpp(997): (turbulenz::SteamServices::GetUserID) user id: 76561198105670610
steam.cpp(-1): (turbulenz::SteamServices::GetUserID) <-- LEAVING FUNCTION
steam.cpp(876): (turbulenz::SteamServices::GetAuthSessionTicket) --> ENTERED FUNCTION
steam.cpp(907): (turbulenz::SteamServices::GetAuthSessionTicket) Got auth token (240 bytes)
steam.cpp(-1): (turbulenz::SteamServices::GetAuthSessionTicket) <-- LEAVING FUNCTION
steam.cpp(801): (turbulenz::SteamServices::UserStatsReceivedCB) got stats
steam.cpp(958): (turbulenz::SteamServices::GetAuthSessionTicketResponseCB) --> ENTERED FUNCTION
steam.cpp(939): (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) --> ENTERED FUNCTION
steam.cpp(944): (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) making callback (true) ā€¦
steam.cpp(-1): (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) <-- LEAVING FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GetAuthSessionTicketResponseCB) <-- LEAVING FUNCTION
engine.cpp(1693): (turbulenz::StandaloneEngine::DownloadCode) GameCodeURL : https://d36kx37nk0bz9z.cloudfront.net/UmphmIBEptbV_zL9/7/M_-BO7mzHwEi8L0rg4To3LvZkJWK6_wRv85-gKYTTI6d65d.tzo
engine.cpp(1719): (turbulenz::StandaloneEngine::RunCode) Code data is .tzo
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: standalone startupā€¦
turbulenz.cpp(785): (turbulenz::Turbulenz::SetProperty) VMath object set. MathDevice will be overridden.
turbulenz.cpp(807): (turbulenz::Turbulenz::SetProperty) createTechniqueParameterBuffer set.
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: multiplayer.session.join
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: StandaloneBridge._initialize: starting.
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: _initialize: calling _handleFetchStoreMeta to prime meta data
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeHandleFetchStoreMetaFn: enter
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: url: /api/v1/store/items/read/oortonline-preview
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: method: GET
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: url: /api/v1/store/currency-list
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeAjaxFn: method: GET
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: nativeOnReadyFn: ready: true
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: checkMetaAndNative: not ready (metaReady: false, nativeReady: true)
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: StandaloneBridge._initialize: finished init
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: config.set
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitFn: config.request()
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeHandleConfigRequestFn: enter
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitToGameFn: emitting: config.set, {ā€œmodeā€:ā€œpluginā€}
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.response
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.sync.start
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.sync.end
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.offline.start
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeOnFn: setting callback for signal: bridgeservices.offline.end
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: Game JavaScript version: 0.28.0-20150323-123637-a7785f11 102.19 (9ca39870)
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onStoreItemsFn: got item data: {ā€œitemsā€:{},ā€œresourcesā€:{}}
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onCurrencyInfoFn: got currency: {ā€œcurrencyNameā€:ā€œUS Dollarā€,ā€œalphabeticCodeā€:ā€œUSDā€,ā€œnumericCodeā€:840,ā€œminorUnitPrecisionā€:2}
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: turbulenzBridgeEmitToGameFn: no listener for store.meta.v2 adding to pending list
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onMetaReadyFn: meta data is ready
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: nativeOnReadyFn: ready: true
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: checkMetaAndNative: meta and native ready
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onMetaAndNativeReady: all ready. consuming purchases ā€¦
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: checkMetaAndNative: meta and native ready
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/L: onMetaAndNativeReady: all ready. consuming purchases ā€¦
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: nativePurchasesQueryFn: 0 nativePurchases: []
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: 0 purchases remaining
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: finished
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: nativePurchasesQueryFn: 0 nativePurchases: []
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: 0 purchases remaining
consoleobject.cpp(272): (turbulenz::ConsoleObject::LogCB) CONSOLE LOG: standalone/P: _consumeExistingNativePurchases: finished
javascriptengine_v8.cpp(2326): (turbulenz::JavaScriptEngine::V8GetStackTrace) 4 frames
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 0 - line 994 : uj.createGlobals
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 1 - line 964 : uj.initWithGameSession
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 2 - line 640 : e.service.request.callback
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 3 - line 605 :
standalonejsengine.cpp(37): (turbulenz::StandaloneJSEngine::DoReportException) !! ERROR : Insufficent OpenGL support.
[0]oortonline-preview:994 - uj.createGlobals
[1]oortonline-preview:964 - uj.initWithGameSession
[2]oortonline-preview:640 - e.service.request.callback
[3]oortonline-preview:605 -

javascriptengine_v8.cpp(2326): (turbulenz::JavaScriptEngine::V8GetStackTrace) 4 frames
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 0 - line 994 : uj.createGlobals
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 1 - line 964 : uj.initWithGameSession
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 2 - line 640 : e.service.request.callback
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 3 - line 605 :
standalonejsengine.cpp(37): (turbulenz::StandaloneJSEngine::DoReportException) !! ERROR : Failed to create GraphicsDevice
[0]oortonline-preview:994 - uj.createGlobals
[1]oortonline-preview:964 - uj.initWithGameSession
[2]oortonline-preview:640 - e.service.request.callback
[3]oortonline-preview:605 -

javascriptengine_v8.cpp(2585): (turbulenz::JavaScriptEngine::HandleException) *************************************************
javascriptengine_v8.cpp(2586): (turbulenz::JavaScriptEngine::HandleException) TypeError: Cannot read property ā€˜isSupportedā€™ of null
at Object.uj.createGlobals (oortonline-preview:994:319)
at Object.uj.initWithGameSession (oortonline-preview:964:272)
at e.service.request.callback (oortonline-preview:640:492)
at oortonline-preview:605:216
javascriptengine_v8.cpp(2587): (turbulenz::JavaScriptEngine::HandleException) *************************************************
javascriptengine_v8.cpp(2326): (turbulenz::JavaScriptEngine::V8GetStackTrace) 0 frames
standalonejsengine.cpp(37): (turbulenz::StandaloneJSEngine::DoReportException) !! ERROR : oortonline-preview:994:68:Exception: TypeError: Cannot read property ā€˜isSupportedā€™ of null
at Object.uj.createGlobals (oortonline-preview:994:319)
at Object.uj.initWithGameSession (oortonline-preview:964:272)
at e.service.request.callback (oortonline-preview:640:492)
at oortonline-preview:605:216

win32entry.cpp(84): (turbulenz::Win32NativeEngine::MainWndProc) WM_CLOSE
win32entry.cpp(714): (turbulenz::Win32NativeEngine::~Win32NativeEngine) Destroying
steam.cpp(245): (turbulenz::SteamServices::GetUserDataDirectory) --> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::GetUserDataDirectory) <-- LEAVING FUNCTION
engine.cpp(183): (turbulenz::StandaloneEngine::Shutdown) Exiting turbulenz
standalone.cpp(223): (turbulenz::oortonline::GameCodeShutdown) --> ENTERED FUNCTION
standalone.cpp(224): (turbulenz::oortonline::GameCodeShutdown) GameCodeShutdown
standalone.cpp(-1): (turbulenz::oortonline::GameCodeShutdown) <-- LEAVING FUNCTION
engine.cpp(193): (turbulenz::StandaloneEngine::Shutdown) calling TurbulenzEngine.onunload
platform.cpp(373): (turbulenz::Platform::ShutdownAllTasks) shutting down tasks ā€¦
javascriptengine_v8.cpp(2326): (turbulenz::JavaScriptEngine::V8GetStackTrace) 2 frames
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 0 - line 1037 : uj.shutdown
javascriptengine_v8.cpp(2335): (turbulenz::JavaScriptEngine::V8GetStackTrace) 1 - line 3307 : TurbulenzEngine.onunload
standalonejsengine.cpp(37): (turbulenz::StandaloneJSEngine::DoReportException) !! ERROR : bad arguments to clearTimeout
[0]oortonline-preview:1037 - uj.shutdown
[1]oortonline-preview:3307 - TurbulenzEngine.onunload

javascriptengine_v8.cpp(2585): (turbulenz::JavaScriptEngine::HandleException) *************************************************
javascriptengine_v8.cpp(2586): (turbulenz::JavaScriptEngine::HandleException) TypeError: Cannot read property ā€˜destroyā€™ of null
at Object.uj.shutdown (oortonline-preview:1037:202)
at TurbulenzEngine.onunload (oortonline-preview:3307:212)
javascriptengine_v8.cpp(2587): (turbulenz::JavaScriptEngine::HandleException) *************************************************
javascriptengine_v8.cpp(2326): (turbulenz::JavaScriptEngine::V8GetStackTrace) 0 frames
standalonejsengine.cpp(37): (turbulenz::StandaloneJSEngine::DoReportException) !! ERROR : oortonline-preview:1037:68:Exception: TypeError: Cannot read property ā€˜destroyā€™ of null
at Object.uj.shutdown (oortonline-preview:1037:202)
at TurbulenzEngine.onunload (oortonline-preview:3307:212)

engine.cpp(198): (turbulenz::StandaloneEngine::Shutdown) remaining object counts
javascriptengine_v8.cpp(2391): (turbulenz::JavaScriptEngine::DumpObjectCounts) Object Counts:
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) StaticTestObject - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) GraphicsDevice - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) oortonline::NativeCode - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) XMLHttpRequestObject - 3
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) DataView - 2
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) oortonline::WebWorker - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) WindowObject - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) LocalStorage - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) NativePlatform - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) DocumentObject - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) ConsoleObject - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) Turbulenz - 1
javascriptengine_v8.cpp(2399): (turbulenz::JavaScriptEngine::DumpObjectCounts) DynamicTestObject - 1
engine.cpp(202): (turbulenz::StandaloneEngine::Shutdown) Global objects removal
engine.cpp(220): (turbulenz::StandaloneEngine::Shutdown) turbulenzjsengine shutdown
nativeplatform_steam.cpp(54): (turbulenz::NativePlatform::SteamShutdown) --> ENTERED FUNCTION
steam.cpp(142): (turbulenz::SteamServices::Shutdown) --> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::Shutdown) <-- LEAVING FUNCTION
steam.cpp(142): (turbulenz::SteamServices::Shutdown) --> ENTERED FUNCTION
steam.cpp(-1): (turbulenz::SteamServices::Shutdown) <-- LEAVING FUNCTION
nativeplatform_steam.cpp(-1): (turbulenz::NativePlatform::SteamShutdown) <-- LEAVING FUNCTION
javascriptengine_v8.cpp(1051): (turbulenz::JavaScriptEngine::CollectAllWrappedObjects) Released 0 objects
javascriptengine_v8.cpp(1054): (turbulenz::JavaScriptEngine::CollectAllWrappedObjects) Giving up.
javascriptengine_v8.cpp(1266): (turbulenz::JavaScriptEngine::Shutdown) Custom shutdown ā€¦
nativeplatform_steam.cpp(54): (turbulenz::NativePlatform::SteamShutdown) --> ENTERED FUNCTION
nativeplatform_steam.cpp(-1): (turbulenz::NativePlatform::SteamShutdown) <-- LEAVING FUNCTION
javascriptengine_v8.h(2075): (turbulenz::Wrapped::V8WeakReferenceCallback) --> ENTERED FUNCTION
javascriptengine_v8.h(-1): (turbulenz::Wrapped::V8WeakReferenceCallback) <-- LEAVING FUNCTION
javascriptengine_v8.h(2075): (turbulenz::Wrapped::V8WeakReferenceCallback) --> ENTERED FUNCTION
javascriptengine_v8.h(-1): (turbulenz::Wrapped::V8WeakReferenceCallback) <-- LEAVING FUNCTION
javascriptengine_v8.cpp(1051): (turbulenz::JavaScriptEngine::CollectAllWrappedObjects) Released 12 objects
nativeplatform_steam.cpp(54): (turbulenz::NativePlatform::SteamShutdown) --> ENTERED FUNCTION
nativeplatform_steam.cpp(-1): (turbulenz::NativePlatform::SteamShutdown) <-- LEAVING FUNCTION
javascriptengine_v8.cpp(1051): (turbulenz::JavaScriptEngine::CollectAllWrappedObjects) Released 0 objects
javascriptengine_v8.cpp(1054): (turbulenz::JavaScriptEngine::CollectAllWrappedObjects) Giving up.
javascriptengine_v8.cpp(1273): (turbulenz::JavaScriptEngine::Shutdown) Failed to collect all Wrapped objects ā€¦
engine.cpp(223): (turbulenz::StandaloneEngine::Shutdown) turbulenz static release
engine.cpp(226): (turbulenz::StandaloneEngine::Shutdown) delete platform
engine.cpp(230): (turbulenz::StandaloneEngine::Shutdown) delete jsengine
engine.cpp(234): (turbulenz::StandaloneEngine::Shutdown) static shutdown ā€¦
standalone.cpp(175): (turbulenz::oortonline::GameCodeStaticShutdown) --> ENTERED FUNCTION
standalone.cpp(176): (turbulenz::oortonline::GameCodeStaticShutdown) GameCodeStaticShutdown
standalone.cpp(79): (turbulenz::oortonline::NativeCode::StaticRelease) STATIC SHUTDOWN (TEMPLATE): NativeCode
standalone.cpp(-1): (turbulenz::oortonline::GameCodeStaticShutdown) <-- LEAVING FUNCTION
engine.cpp(252): (turbulenz::StandaloneEngine::Shutdown) Shutdown done
win32entry.cpp(228): (turbulenz::Win32NativeEngine::HostWndProc) erasing bg
freelist.h(609): (turbulenz::FreeList::Destroy) At shutdown, Slab for 12 byte objects:
freelist.h(611): (turbulenz::FreeList::Destroy) 0 full, 1 active, 1 empty slabs
freelist.h(618): (turbulenz::FreeList::Destroy) -254 / 254 entries unfree-ed

@james - does this help??? :frowning:

4

The main issue is ā€œ! ERROR : Insufficent OpenGL supportā€. For some reason your graphics card is not exposing enough OpenGL features.

What graphics card do you have?

First thing would be update your graphics drivers.
A reboot may help if it was working.

5

This is from Speccy -

ATI Standard VGA Graphics Adapter
Manufacturer ATI
Model Standard VGA Graphics Adapter
Device ID 1002-6613
Subvendor XFX Pine Group (1682)
Current Performance Level Level 0
Current Performance Level Level 0
GPU Clock 0.0 MHz
Crossfire Enabled
Bios Core Clock 300.00
Bios Mem Clock 299.00
Driver version 6.1.7600.16385
BIOS Version 01.00
Memory 16 MB
Count of performance levels : 1
Level 1
Count of performance levels : 1
Level 1
ATI Standard VGA Graphics Adapter
Manufacturer ATI
Model Standard VGA Graphics Adapter
Device ID 1002-6613
Subvendor XFX Pine Group (1682)
Current Performance Level Level 0
Current Performance Level Level 0
GPU Clock 0.0 MHz
Crossfire Enabled
Bios Core Clock 300.00
Bios Mem Clock 299.00
Driver version 6.1.7600.16385
Count of performance levels : 1

I just bought this gaming PC it better be ok! what the heck is going on? any ideas @michaelb?
the game was working great the other day. I did have my internet browser open in the background, but i did before as wellā€¦

6

Somethingā€™s wrong as thats reporting a VGA very old graphics card with 16mb of ram. Most likely its missing the correct drivers so try updating them from manufactures site.

7

Its reporting an ati driver so try http://support.amd.com/en-us.

8

ok got the updated driversā€¦still working out the bugs on this new system i bought. Game is up and running! Thank you for your help, this way i was able to fix it quick and easy. You guys are awesome, thanks Devs!! :purple_heart:

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