Some funds are coming in, yes. But while the costs of running the game servers are stable and scale up or down with player numbers, the two haven’t been balanced for a long time.
We invested quite a lot upfront into development to get the game to 1.0 release, plus some more into marketing; it’s unlikely we’ll recoup that amount. Right now our focus is on the monthly costs, to see if there’s a way the game can be self-sustaining. However, we don’t own the IP and we don’t have any hand in the development, so there’s really nothing that Square Enix can do (if you assume that just pouring more money in really isn’t a viable option, unfortunately).