When ever I press tab or ESC to bring up the in game menus the actual menus and texts etc are missing. I only get the crafting items shown in the GUI.
Can you try the Testing Steam beta build and report if this is the same or different?
Details are here: Testing 15: World Builder and Resource Regen!
Tried that. It is the same. I am running on a Intel NUC 6 I5 Skylake machine, Will try to run it on a different computer.
You could also try the Legacy Steam beta build.
Can you also share a gist of the game log when running with the default version? We could still like to understand and fix the issue.
Tried the Legacy version. Menus are there, but it crashes completely. Could not even move or do anything.
Where do I find the game log?
You accedently pressed . ?
Just learned about that button… but it does not help. The menus are just white and grey squares with no text etc.
The GUI is there, but all text and details and symbols are missing.
Can you share some screenshots?
Tried on different computer where it works fine. But attached is a screenshot from the inventory GUI showing the issue on the other computer, this time I could not even get the “white and grey squares” where the buttons should be. the ESC menu is invisible (pressing . does not help).
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Odd, it looks like there is no kerning between the words, which is then making them look like white blocks.
Log files can be found here … %LOCALAPPDATA%\Turbulenz\Boundless\boundless_log.txt
You can create a public Gist https://gist.github.com/ to share them more easily for the devs to have a look.
Also out of curiosity, are you running the most up-to-date graphics drivers on that machine?
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The drivers are up to date. Below is the log fie. I will look into Gist.
.
INFO ..\..\src\appbase\win\winentry.cpp:236 (turbulenz::WinNativeEntry::HostWndProc) erasing bg INFO ..\..\src\core\tasks.cpp:17 (Tasks::Initialize) Initializing TBB task scheduler. 5 threads INFO ..\..\src\browserfeatures\filecache.cpp:169 (turbulenz::FileCache::Initialize) Cache dir: C:\Users\Anders\AppData\Local\Turbulenz\Boundless\static-cache\ INFO ..\..\src\appbase\standaloneplatformreaders.cpp:580 (turbulenz::StandalonePlatform::SetHttpCachePath) HttpCache: enabled (C:\Users\Anders\AppData\Local\Turbulenz\Boundless\static-cache) INFO standalone\standalone.cpp:81 (turbulenz::oortonline::OortApplication::ApplicationStartup) GameCodeStaticInitialize INFO ..\..\src\graphicsdriver\d3d11\d3d11context.cpp:349 (turbulenz::graphicsdriver::D3D11Context::Initialize) GPU INFO: INFO ..\..\src\graphicsdriver\d3d11\d3d11context.cpp:350 (turbulenz::graphicsdriver::D3D11Context::Initialize) 1 devices: INFO ..\..\src\graphicsdriver\d3d11\d3d11context.cpp:355 (turbulenz::graphicsdriver::D3D11Context::Initialize) 0: Intel(R) Iris(TM) Graphics 540 (Driver Ver: '20.19.15.4454', Date: '5-4-2016') INFO ..\..\src\graphicsdriver\d3d11\d3d11graphicsdriver.cpp:2834 (turbulenz::graphicsdriver::D3D11GraphicsDriver::Initialize) D3D11Info: INFO ..\..\src\graphicsdriver\d3d11\d3d11graphicsdriver.cpp:2854 (turbulenz::graphicsdriver::D3D11GraphicsDriver::Initialize) Adapter : Intel(R) Iris(TM) Graphics 540 INFO ..\..\src\graphicsdriver\d3d11\d3d11graphicsdriver.cpp:2855 (turbulenz::graphicsdriver::D3D11GraphicsDriver::Initialize) VRAM : 134217728 INFO ..\..\src\graphicsdriver\d3d11\d3d11graphicsdriver.cpp:2856 (turbulenz::graphicsdriver::D3D11GraphicsDriver::Initialize) DriverConcurrentCreates : TRUE INFO ..\..\src\graphicsdriver\d3d11\d3d11graphicsdriver.cpp:2857 (turbulenz::graphicsdriver::D3D11GraphicsDriver::Initialize) DriverCommandLists : FALSE INFO ..\..\src\engine\networkdevice.cpp:197 (turbulenz::NetworkDevice::Initialize) certificate path: C:\Program Files (x86)\Steam\steamapps\common\Boundless\ca-bundle.crt [2016-06-26 08:45:04] INFO Game version: development (7444e978) [2016-06-26 08:45:04] INFO scripts\application.cpp:182 (turbulenz::oortonline::FindGameRoot) starting root: C:\Program Files (x86)\Steam\steamapps\common\Boundless [2016-06-26 08:45:04] INFO scripts\application.cpp:173 (turbulenz::oortonline::IsValidBasePath) path = C:\Program Files (x86)\Steam\steamapps\common\Boundless\assets, exists = true [2016-06-26 08:45:04] INFO Loading Audio from assets/wwise/Windows/ [2016-06-26 08:45:05] INFO ..\..\src\steam\steam.cpp:884 (turbulenz::SteamServices::GetAuthSessionTicket) --> ENTERED FUNCTION [2016-06-26 08:45:05] INFO ..\..\src\steam\steam.cpp:915 (turbulenz::SteamServices::GetAuthSessionTicket) Got auth token (240 bytes) [2016-06-26 08:45:05] INFO ..\..\src\steam\steam.cpp(turbulenz::SteamServices::GetAuthSessionTicket) <-- LEAVING FUNCTION [2016-06-26 08:45:05] INFO ..\..\src\steam\steam.cpp:809 (turbulenz::SteamServices::UserStatsReceivedCB) got stats [2016-06-26 08:45:05] INFO ..\..\src\steam\steam.cpp:966 (turbulenz::SteamServices::GetAuthSessionTicketResponseCB) --> ENTERED FUNCTION [2016-06-26 08:45:05] INFO ..\..\src\steam\steam.cpp:947 (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) --> ENTERED FUNCTION [2016-06-26 08:45:05] INFO ..\..\src\steam\steam.cpp:952 (turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) making callback (true) ... [2016-06-26 08:45:05] INFO ..\..\src\steam\steam.cpp(turbulenz::SteamServices::AuthSessionTicketMakeCallbacks) <-- LEAVING FUNCTION [2016-06-26 08:45:05] INFO ..\..\src\steam\steam.cpp(turbulenz::SteamServices::GetAuthSessionTicketResponseCB) <-- LEAVING FUNCTION [2016-06-26 08:45:05] INFO standalone - fake worker [2016-06-26 08:45:05] INFO Loading strings [2016-06-26 08:45:05] INFO Updating language mappings... [2016-06-26 08:45:05] INFO ItemTypesData::CheckStrings [2016-06-26 08:45:05] INFO Loading ArmorTypesData [2016-06-26 08:45:05] INFO Loading recipes [2016-06-26 08:45:05] INFO Recipes version 2 [2016-06-26 08:45:09] INFO MeshWorkerManager onMessage 21 [2016-06-26 08:45:09] INFO WORKER_CREATED [2016-06-26 08:45:09] INFO ..\..\src\engine\statemanager.cpp:459 (turbulenz::Technique::Initialize) !! Technique 'debug_binormals' claims semantics mask: 0xc005, driver returns: 0x8001 [2016-06-26 08:45:09] INFO ..\..\src\engine\statemanager.cpp:459 (turbulenz::Technique::Initialize) !! Technique 'debug_binormals_skinned' claims semantics mask: 0xc087, driver returns: 0x8083 [2016-06-26 08:45:09] INFO ..\..\src\engine\statemanager.cpp:459 (turbulenz::Technique::Initialize) !! Technique 'debug_normals' claims semantics mask: 0xc005, driver returns: 0x5 [2016-06-26 08:45:09] INFO ..\..\src\engine\statemanager.cpp:459 (turbulenz::Technique::Initialize) !! Technique 'debug_normals_skinned' claims semantics mask: 0xc087, driver returns: 0x87 [2016-06-26 08:45:09] INFO ..\..\src\engine\statemanager.cpp:459 (turbulenz::Technique::Initialize) !! Technique 'debug_tangents' claims semantics mask: 0xc005, driver returns: 0x4001 [2016-06-26 08:45:09] INFO ..\..\src\engine\statemanager.cpp:459 (turbulenz::Technique::Initialize) !! Technique 'debug_tangents_skinned' claims semantics mask: 0xc087, driver returns: 0x4083 [2016-06-26 08:45:14] INFO Parsing tree:assets/characters/master_rig_from_ta/animation_map_firstperson.json [2016-06-26 08:45:14] INFO Parsing tree:assets/characters/cat_race/animation_map_thirdperson.json [2016-06-26 08:45:16] ERROR Texture 'creatures/flying_creatures/textures/cuttletrunk_sm.png': failed to load texture [2016-06-26 08:45:16] ERROR Texture 'creatures/flying_creatures/textures/cuttletrunk_nm.png': failed to load texture [2016-06-26 08:45:16] ERROR Texture 'creatures/flying_creatures/textures/cuttletrunk_em.png': failed to load texture [2016-06-26 08:45:18] INFO ..\..\src\engine\win\windowseventhandler.cpp:1073 (turbulenz::WindowsEventHandler::WinProc) WM_SETFOCUS [2016-06-26 08:45:18] INFO Loading complete after 13.74s [2016-06-26 08:45:18] INFO Getting auth token for Jacobsson [2016-06-26 08:45:18] INFO assets/gui/layouts/global.json setup in 1ms [2016-06-26 08:45:18] INFO assets/gui/layouts/loading.json setup in 0ms [2016-06-26 08:45:18] INFO WebWorker ready [2016-06-26 08:45:18] INFO Login 'Jacobsson' to Discovery Server 'Boundless' (https://gs-beta.playboundless.com:8902) [2016-06-26 08:45:18] INFO Login succeeded [2016-06-26 08:45:18] INFO Got player from discovery server (previous world testus1) [2016-06-26 08:45:18] INFO Joining world 'testus1' ... [2016-06-26 08:45:18] INFO Connecting to 'testus1' with address 'wss://gs-beta.playboundless.com:8443/websocket/game [2016-06-26 08:45:19] INFO WebSocket opened for testus1 [2016-06-26 08:45:19] INFO Player entity added in world testus1 with id 5050 [2016-06-26 08:45:20] INFO assets/gui/layouts/hud.json setup in 4ms [2016-06-26 08:45:20] INFO [testus1] adding active portal to 'testus2' [2016-06-26 08:45:20] INFO Connecting to 'testus2' with address 'wss://gs-beta.playboundless.com:8444/websocket/game [2016-06-26 08:45:21] INFO WebSocket opened for testus2 [2016-06-26 08:45:21] INFO ..\..\src\engine\win\windowseventhandler.cpp:742 (turbulenz::WindowsEventHandler::CaptureMouseInput) Setting capture: 00000000000404A8 [2016-06-26 08:45:21] INFO ..\..\src\engine\win\windowseventhandler.cpp:744 (turbulenz::WindowsEventHandler::CaptureMouseInput) mOldCaptureWnd : 0000000000000000 [2016-06-26 08:45:25] INFO assets/gui/layouts/options_menu.json setup in 10ms [2016-06-26 08:45:25] INFO ..\..\src\engine\win\windowseventhandler.cpp:755 (turbulenz::WindowsEventHandler::UncaptureMouseInput) Releasing capture [2016-06-26 08:45:26] INFO assets/gui/layouts/hud.json setup in 6ms [2016-06-26 08:45:26] INFO ..\..\src\engine\win\windowseventhandler.cpp:742 (turbulenz::WindowsEventHandler::CaptureMouseInput) Setting capture: 00000000000404A8 [2016-06-26 08:45:26] INFO ..\..\src\engine\win\windowseventhandler.cpp:744 (turbulenz::WindowsEventHandler::CaptureMouseInput) mOldCaptureWnd : 0000000000000000 [2016-06-26 08:45:27] INFO assets/gui/layouts/options_menu.json setup in 7ms [2016-06-26 08:45:27] INFO ..\..\src\engine\win\windowseventhandler.cpp:755 (turbulenz::WindowsEventHandler::UncaptureMouseInput) Releasing capture [2016-06-26 08:45:29] INFO ..\..\src\appbase\win\winentry.cpp:92 (turbulenz::WinNativeEntry::MainWndProc) WM_CLOSE [2016-06-26 08:45:29] INFO ..\..\src\appbase\applicationbase.cpp:105 (turbulenz::ApplicationBase::Shutdown) Shutting down app ... [2016-06-26 08:45:29] INFO Destroying game world testus1 [2016-06-26 08:45:29] INFO Destroying game world testus2 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-1x5?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-3x-3?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-2x-3?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-1x-3?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-3x-2?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-2x-2?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-1x-2?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-3x-1?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-2x-1?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-1x-1?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-9x-3?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-8x-3?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-7x-3?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-9x-2?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-8x-2?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-7x-2?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-9x-1?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-8x-1?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-7x-1?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-6x6?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-5x6?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-4x6?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-6x7?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-5x7?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-4x7?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-6x8?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-5x8?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/-4x8?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/0x0?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/1x0?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/2x0?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/chunk/1/0x1?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/map/2/-6x3?connectionId=11 [2016-06-26 08:45:29] INFO ..\..\src\browserfeatures\httprequest.cpp:1308 (turbulenz::HttpRequest::Abort) Aborting HTTP request: https://gs-beta.playboundless.com:8443/api/map/2/-5x3?connectionId=11 [2016-06-26 08:45:29] INFO standalone\meshworker.cpp:407 (turbulenz::oortonline::MeshWorker::PollTasks) Exited MeshWorker. [2016-06-26 08:45:29] INFO destructing GuiSpriteRenderEngine [2016-06-26 08:45:29] INFO ..\..\src\steam\steam.cpp:150 (turbulenz::SteamServices::Shutdown) --> ENTERED FUNCTION [2016-06-26 08:45:29] INFO ..\..\src\steam\steam.cpp(turbulenz::SteamServices::Shutdown) <-- LEAVING FUNCTION [2016-06-26 08:45:29] INFO ..\..\src\appbase\win\winentry.cpp:236 (turbulenz::WinNativeEntry::HostWndProc) erasing bg [2016-06-26 08:45:29] INFO Wwise: 0 Event Callbacks were never called [2016-06-26 08:45:29] INFO ..\..\src\appbase\applicationbase.cpp:108 (turbulenz::ApplicationBase::Shutdown) delete platform [2016-06-26 08:45:29] INFO ..\..\src\appbase\applicationbase.cpp:117 (turbulenz::ApplicationBase::Shutdown) Shutdown done [2016-06-26 08:45:29] INFO ..\..\src\appbase\win\winentry.cpp:782 (turbulenz::WinNativeEntry::~WinNativeEntry) Destroying [2016-06-26 08:45:29] INFO ..\..\src\appbase\win\winentry.cpp:236 (turbulenz::WinNativeEntry::HostWndProc) erasing bg [2016-06-26 08:45:29] INFO ..\..\src\steam\steam.cpp:150 (turbulenz::SteamServices::Shutdown) --> ENTERED FUNCTION [2016-06-26 08:45:29] INFO ..\..\src\steam\steam.cpp(turbulenz::SteamServices::Shutdown) <-- LEAVING FUNCTION
I have this identical issue on my surface pro 4 i7, and reported it a few weeks back. The game is unplayable for me until this is fixed.
We’ve managed to reproduce what looks to be probably the same issue on a similar Intel HD Graphics 530 gpu so we’ll see if we can work out what’s going on there and hopefully it might fix your issues.
Great. Will continue to use a different computer until then. Let me know if you need any more input or test done from my side.
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