Random connection problem on char change


#1

I noticed recently, just started a day or two ago, sometimes when I change characters, it gives me this message

It will not reconnect at all if I click on the reconnect button. I have to exit out of the game to be able to log back in again.

This is random, uncommon/slightly rare, and I can’t find a way to reproduce the problem. It just happens when it wants to.


Is anyone else having this problem or is my ISP being rude to me again?


#2

Hmm. Sometimes when that message appears, we may get an automated email notification informing us that there was a server crash. But in this instance, we didn’t see any server crashes.

If this happens again, try submitting a game log so we can see if there any useful information in it.


#3

This has happened to me as well, I think it was yesterday.


#4

This has happened to me 10-15 times over the last 8 months or so. Just figured it did not like switching between characters.

There is no common theme that I can think of, it just seems random to me. I’ll try to submit a log if it happens.