Here we have a system that unnecessarily apes a widely criticized form of monetization.
It doesn’t matter that we know what they are as players from the inside looking at it. What matters is that a not-insignificant number of people who aren’t invested and are only giving a cursory 30-second look are fooled. In the end, we’d be the fools to ignore common preconceived and misconceived notions.
Once a person is emotionally turned off, it’s very hard to climb back as everything from that point on will be viewed with a negative lens.
One of the reviews captures this effect pretty succinctly:
0.3 hrs last two weeks / 0.3 hrs on record
Not just bad, insulting…
Yet another Minecraft ripoff, but this time for $45 AND with lootboxes.
It does nothing that modded Minecraft won’t do and for 2x the cost.
Square Enix should be ashamed!
This person spent 18 minutes total in game- just long enough to see the “”“lootboxes”“”, and then went no further. They had an emotional reaction to the coffer + exchange interface presentation and quit on the spot. Left a review warning others about the lootboxes.
SamF responded.
SamF [developer] Posted: Feb 24 @ 11:56pm
Hey there,
Thanks for giving the game a try.
Sorry to hear you didn’t have a good time, but I do want to clarify the point about ‘lootboxes’, as there seems to be a common misconception here.
This isn’t something we have in the game. We give players set rewards at various points of the game, which are visually presented as being contained within ‘coffers’, but nothing is randomised and it’s all earnable through Gameplay.
There is no element of lootbox design in Boundless, and it’s never been something that’s in our plans.
Cool beans, the developers felt the need to respond. SamF even acknowledges this as a “common misconception”.
User edits their review.
EDIT:
After the devs response I checked my facts to discover sometimes if it looks like a horse and sounds like a horse its still sometimes a zebra. The boxes you receive or can purchase with premium currency are NOT in fact loot boxes even though they are boxes that contain loot. The so-called ‘coffers’ contain a set group of things and therefore have no gamble associated with opening therefore not ‘loot boxes’.
However, I stand by my previous statements and sincerely hope the developers will rethink the overall cost of the game and reserve the premium currency to cosmetics only.
The user never actually exceeded 18 minutes. They did not want to give the game a proper go because their view was already tainted; instead, they doubled-down on their original negative response. Because the original line of criticism was proved wrong, they found something else to criticize without ever trying out.
The “horse that looks like a horse but is actually a zebra” is a pretty good descriptor of what is happening here. And our unneccessarily horse-like zebra has warranted quite some attention from SamF!
SamF [developer] Posted: Feb 23 @ 12:40am
Hey DieNand
Thanks for giving Boundless a try, sorry to hear it wasn’t quite for you.
I did want to address your concern about loot boxes though, as this isn’t something we have in the game. We give players set rewards at various points of the game, which are presented as being contained within ‘coffers’, but nothing is randomised and it’s all earnable through gameplay.
We’re serious about making Boundless a fun and fair game for everyone, and loot boxes have never been part of our plans.
I hope that clarifies things!
SamF [developer] Posted: Feb 28 @ 7:07am
Thanks for trying the game - sorry to hear it wasn’t for you!
I do want to clear up one point though - there are no lootboxes in Boundless. We do have some cosmetic and convenience options available for real-world purchase, but they are certainly not randomised and are totally optional.
Players do earn rewards in the game, through gameplay, which take the visual appearance of a box of items, but again, these are not randomised and are pre-set rewards earnable through gameplay. Lootboxes are not and have never been in our plans for Boundless.
SamF [developer] Posted: Feb 23 @ 12:43am
Hey there
Sorry to hear that Boundless wasn’t the game you’re looking for, but thanks for giving us a try, we appreciate that.
I did just want to address the point about loot boxes, as this isn’t something we have ever had in the game. We give players set rewards at various points of the game (levelling up etc), which are presented as being contained within various ‘coffers’, but that’s just a visual depiction of the reward. Nothing is randomised and it’s all earnable through Gameplay.
We’re very serious about rewarding gameplay, and loot boxes have never been part of our plans.
I hope that clears that up. Thanks for playing!
etc etc etc
We can say “no no no you’re wrong!!” to those misinformed shoppers all we want. We can call them stupid. We can say all sorts of words but none of them will change first impressions and the reality of what is happening, right now.
It’s not as if the coffer presentation is critical, or even really important at all. Just replace the coffer image with the coin/cubit/exp one on the reward screen. Simple.
Longer-term, I prefer the earlier-mentioned idea of tying the objective and rewards interface together to make a more traditional quest screen which shows what the reward is from. And I agree that plot purchases should not be presented as many different types of coffers, but as one option with a number select. But that requires UI development effort that maybe isn’t priority.
So, look, I like opening chests and boxes and it’s a nice dopamine hit. But I think that’s better framed as a game treasure out in the field. My feeling is that “what’s in the box!?” imagery should stay away from any interface-related reward function and certainly miles away from the cash shop. It’s just so unnecessary and I see no reason to invite problems when there doesn’t need to be one.
(Heck- that beautiful coffer art and animation would be wonderful to see as the reward from meteorites, or from future dungeons or things like that!)