Could you resend or produce the recent sovereign planet purchase email with the planet-configuration link for user Solgato? I got the order confirmation email immediately but no 2nd email w/the link in it.
order #9177
have you checked it’s not active as a world - accessible from the Sanctum?
1 Like
I haven’t configured it yet, it’s that email to the planet configurator I’m looking for. Checking mail again…
i assume you checked into your junk folder?
1 Like
If you still don’t see it, email them at support@playboundless.com to create a support ticket/request & they’ll look into it for you. Maybe they can re-send the email to you.
1 Like
Thanks, checked all folders and made a ticket
2 Likes
Did you receive the email?
2 Likes
nothing so far
Hello,
I’m not showing any ticket into support. Did you receive an auto reply with your ticket number when you submitted it?
i thought making this thread was opening a support ticket?
doh, read back, will do the email now
1 Like
this can be closed, i got the email
1 Like