Sov planet config email w/link never showed up

Tags: #<Tag:0x00007fa0cf486490>

Could you resend or produce the recent sovereign planet purchase email with the planet-configuration link for user Solgato? I got the order confirmation email immediately but no 2nd email w/the link in it.

order #9177

have you checked it’s not active as a world - accessible from the Sanctum?

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I haven’t configured it yet, it’s that email to the planet configurator I’m looking for. Checking mail again…

i assume you checked into your junk folder?

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If you still don’t see it, email them at support@playboundless.com to create a support ticket/request & they’ll look into it for you. Maybe they can re-send the email to you.

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Thanks, checked all folders and made a ticket

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Did you receive the email?

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nothing so far

Hello,

I’m not showing any ticket into support. Did you receive an auto reply with your ticket number when you submitted it?

i thought making this thread was opening a support ticket?

doh, read back, will do the email now

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this can be closed, i got the email

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