I want to upgrade my baker tier and already made the paypal payment. at the moment i’m not sure at wich email address i need to write my account informations. the last time i upgraded my baker tier i wrote to “oortonline@turbulenz.biz”.
do you get the mails on this account ?
Hey @Heurazio ,
I checked out the screen where you proceed with payment when upgrading a backer tier and saw these two things:
I’m not actually going to upgrade so I don’t remember what account information you’re being asked to send via email…but I would either wait for a reply from a dev on this thread or try to give one of those a shot.
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james
October 29, 2015, 1:26pm
3
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How soon after upgrading should we expect an email back? I know it is a manual process and I hope you guys are getting flooded with upgrades requests.
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james
October 29, 2015, 1:49pm
6
I’m going to process all the outstanding requests in the next hour. Thanks for your patience. It’s been a busy few days.
4 Likes
Mail recieved, Badge/Title Missing
james
October 29, 2015, 3:24pm
8
Auto updating seems to have been broken in the name change. We’re fixing it now.
2 Likes
james
October 29, 2015, 4:00pm
9
If you sign into the game - your forum title should automatically update.
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Nope … Loged in for about 20m and it didn’t changed
james
October 29, 2015, 5:41pm
11
Don’t worry - we’ll get it fixed. (/cc @OortSimon )
Should be fixed now, the forum plugin hadn’t got updated to playboundless from oortonline.
3 Likes
Yep it seems to be working now. Thank you!
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vibe-x
July 27, 2018, 4:08pm
15
Hi guys,
I would like to upgrade as well and did the points, that are written in the upgrade thread.
You got 2 e-mails (i hope so), and I would to know, if your recieved them. Hopefully g-mail didn’t moved it to spam
May you can check, if the mail reached your mailbox?
ooh necro thread!
well since they’re reading and I’m already commenting, I’m still awaiting an answer about exchange rates
but i didn’t wanna bug james, i know he’s busy
vibe-x
July 27, 2018, 4:43pm
17
Oh wow, I didn’t notice that this thread was 3 years old o.O
Yeah I didn’t wanted to bother the teams with a new thread and hoped, somebody will check this thread later, maybe. So we will see.
I just hope the upgrade would not be forgotten
1 Like
The official bug-james-thread is here:
ANSWER POST LAUNCH - NOW
No, it is no longer possible to upgrade your package. Upgrades were only possible before the release of the game.
You can upgrade to the Digital Deluxe Edition on both PC and PS4.
ANSWER PRE LAUNCH
Summary Yes, it is possible to upgrade your package - but it’s a manual payment process and the details are described below. The majority of higher backers originally started out purchasing the Explorer and Adventurer tiers.
How:
You need to pay the difference between your…