Upgrading Backer-Tier

I want to upgrade my baker tier and already made the paypal payment. at the moment iā€™m not sure at wich email address i need to write my account informations. the last time i upgraded my baker tier i wrote to ā€œoortonline@turbulenz.bizā€.

do you get the mails on this account ?

Hey @Heurazio,

I checked out the screen where you proceed with payment when upgrading a backer tier and saw these two things:

Iā€™m not actually going to upgrade so I donā€™t remember what account information youā€™re being asked to send via emailā€¦but I would either wait for a reply from a dev on this thread or try to give one of those a shot.

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Email: boundless@turbulenz.com

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You got Post :slight_smile:

How soon after upgrading should we expect an email back? I know it is a manual process and I hope you guys are getting flooded with upgrades requests.

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Iā€™m going to process all the outstanding requests in the next hour. Thanks for your patience. Itā€™s been a busy few days.

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Mail recieved, Badge/Title Missing :wink:

Auto updating seems to have been broken in the name change. Weā€™re fixing it now.

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If you sign into the game - your forum title should automatically update.

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Nope ā€¦ Loged in for about 20m and it didnā€™t changed :frowning:

Donā€™t worry - weā€™ll get it fixed. (/cc @OortSimon)

Should be fixed now, the forum plugin hadnā€™t got updated to playboundless from oortonline.

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Yep it seems to be working now. Thank you!

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Hi guys,

I would like to upgrade as well and did the points, that are written in the upgrade thread.

You got 2 e-mails (i hope so), and I would to know, if your recieved them. Hopefully g-mail didnā€™t moved it to spam :smiley:

May you can check, if the mail reached your mailbox? :slight_smile:

ooh necro thread!
well since theyā€™re reading and Iā€™m already commenting, Iā€™m still awaiting an answer about exchange rates :blush:
but i didnā€™t wanna bug james, i know heā€™s busy :stuck_out_tongue:

Oh wow, I didnā€™t notice that this thread was 3 years old o.O

Yeah I didnā€™t wanted to bother the teams with a new thread and hoped, somebody will check this thread later, maybe. So we will see.

I just hope the upgrade would not be forgotten :smiley:

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The official bug-james-thread is here:

:joy: