Connecting (Error:13)

Community Support
1

Upon opening Boundless and pressing Continue, it stays at Connecting for a few moments before becoming "Connecting (Error:13), and it doesn’t change. I’ll add a screenshot of it.

BoundlessError13
BoundlessError131920×1080 326 KB

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2

If it’s still happening, please share a game log by following the instructions in the link below:

3

I’m am getting the same error. I have verified the steam cache but nothing has changed.

https://pastebin.com/XeNBBgqP
Here is the logs

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4

I was getting the same error earlier today, possibly a server issue?

Anyway, a quick pc restart solved it for me.

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5

Doing it for me now to. My log file looks just like yours with tons of missing in it.

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6

This is happening for me as well. @vdragon

https://pastebin.com/VJS2N52X

Tried to log in about ten times or so. Don’t think it’s going to let me. We’ll have to see. Servers might just be having issues if so many people can’t log in.

7

Me also. I successfully got in on try number 7 but needed to restart and it did it again.

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8

Me too. :frowning:

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9
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10

Same thing. Reboot didn’t help. I wanted to reinstall but Steam was hanging up. So I reinstalled Steam but can’t download Boundless now. It says "An error occurred while updating Boundless (content servers unreachable). Using a different server region doesn’t change anything.

https://pastebin.com/ynStq2jj

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11

looks like steam webapi is down. could this be the cause?

image

My log:

[2018-04-12 23:31:45.601] [INFO]  GamestateAuthorising entered
[2018-04-12 23:31:45.601] [INFO]  ..\..\src\steam\steam.cpp:924 (turbulenz::SteamServices::GetAuthSessionTicket) Got auth token (240 bytes)
[2018-04-12 23:31:56.627] [ERROR] AuthUsername::LoginCallback: (504) 
[2018-04-12 23:31:56.627] [ERROR] AuthUsernameError: COULD_NOT_LOGIN
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12

I would say its steam. I even thought it may be my internet provider or a problem with my connection. But after seeing that and talking to friends and steam store not loading properly after 7 restarts. I would say its steam

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13

I got into the game.

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14

I hate you… enjoy your game.

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15

People on the steam discord are convinced that it’s boundless and not steam… other steam games don’t appear to be affected…

16

Yeah like PuBG! but others are having issues with steam entirely. I’m going to say its steam cause Hey why not right!

Btw what the hell is error 13 supposed to mean anyways rofl.

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17

Testing is down with the same error.

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18

Same error when attempting to login.

Link to log file.

https://pastebin.com/ftarRiy3

19

game is back up

image

1 Like
20

Appears to be fixed here as well now

https://pastebin.com/KzvCxVCa