The only other suggestion would be to submit a game log. Now, since you cannot submit it in game in the normal way, you can follow the instructions below:
If you would like to report a problem when you are playing Boundless please include the following:
Finding the Boundless game log:
The game generates logs in following locations:
On Mac OS X:
~/Library/Logs/Boundless/log.txt
On Windows:
%LOCALAPPDATA%\Turbulenz\Boundless\log.txt
On most versions of Windows %LOCALAPPDATA% is a hidden directory. To access the file you can type the path to the file directly into Windows Explorer.
Please Note - The most recent log will be log.txt, older log…