Q: I'm having connection / lag issues - help!?

ZionOrtov · January 13, 2017, 5:57pm

I used Testing build and I got good ping 400ms better then the Live build.

The NetworkTest build had no effect.

Tillweed · January 17, 2017, 5:00am

I am running “Live” and I get frequent issues with lag.

EDIT: Switched to the “Testing” beta, same issue still impacting me with lag. Its only every so often and is from 500-2500ms delay.

Nunaki · January 19, 2017, 11:03pm

So picked up Boundless when it was still Oort Online back in 2015 and haven’t played much but decided to come back a few days ago to see how things have come along. Sad to say It’s barely playable for me due to slow connect warnings ranging from 400 to over 18000 showing at the top of my screen. I have tried both live and networktest versions and have had little luck with both of them. Any advice would be greatly appreciated. Also currently Connecting to USA East on normal. on the Network test I unknowingly logged into the Australia server and seeing as i’m in Canada that might explain the lag on the Networktest side of it.

james · January 20, 2017, 8:28pm

For everyone experiencing latency issues please try the latest Testing 31 release.

Spoygg · March 4, 2017, 12:49am

Hi

First I have to say that Boundless it the perfect game I imagined I’d like to play. Right now I can’t play it, today it’s really bad with rubber banding
What is the status of this?

Anyway good luck with this, I know it can be insane effort to find simple bugs, let alone more complicated ones

You can find my results here https://drive.google.com/drive/folders/0B1szxR2xQvepOXpsaDdMR3Bja1k?usp=sharing
Seems I can’t upload attachments since new user

james · March 4, 2017, 6:36am

Can you try reducing your download chunk limit? The details are here:

Spoygg · March 4, 2017, 9:39am

Hey James
Thanks for the reply. I have already tried all possible options. Even with Min(1mb) it’s the same.

Stretchious · March 4, 2017, 10:27am

Are you on a planet/server local to you?

michaelb · March 4, 2017, 11:21am

The ping log showed your getting up to 2.5 second pings to that server which will be unplayable.

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and a packet loss
Ping statistics for 54.88.128.84:
Packets: Sent = 187, Received = 186, Lost = 1 (0% loss),

Worth rerunning the test to see if you get similar results.

Are you playing on wifi or a wired connection? Trying wired might help. Also is anything else stressing your connection (streaming etc).

And where are you based? The server is in eastern USA.

Spoygg · March 4, 2017, 11:28am

Thanks everyone for help
I found a culprit. It’s vpn client, not running, but just being loaded in background. Seems like it overrides standard network interface with some virtual custom implementation, so it catches traffic even when not connected. Closing it completely fixed everything, works now on Max settings.
Sorry for trouble

Stretchious · March 4, 2017, 12:16pm

No worries! Glad you’re able to play now!

boundmore · March 4, 2017, 12:21pm

ho ho ho - enjoy now - and there’s lot to

RaunHunter · March 7, 2017, 9:06pm

I’m experiencing terrible lag when I’m fighting a swarm of cuttletrunks/spitters or when I’m near a huge lava lake. I tested this out. I leave the swarm/lake area, my ping goes to normal. I go back near the swarm/lake, ping shoots up to 8000ms.

boundmore · March 7, 2017, 10:19pm

It’s a secret weapon of high tier creatures. They attack you with lag high ping.

Wichall · March 10, 2017, 5:37pm

My bits as requested by @vdragon :

Longer ping

Screen Shot 2017-03-10 at 17.28.15.png398×1122 188 KB

james · March 10, 2017, 7:04pm

Your connection should be good enough to play the game smoothly.

Could you:

Start Boundless.
Turn on the debugging information with ‘.’.
Share a screen shot once the first Sanctum portal pops open.
Enter the world and let the game finish downloading all the chunks. (You can see this information on the right of the debugging information.)
Play the game and capture a screen shot once the red connection warning appears.

Wichall · March 12, 2017, 11:53am

So I’ve made a discovery and I’m actually struggling to get the Slow Network warning message since realising this!

Lowering Chunk Download Rate makes things worse! As I’ve said previously and @james confirmed above, my connection is definitely fast enough to support boundless, my rubberbanding issue will be due to WiFi packet loss instead of bandwidth.

The issue in lowering Chunk Download Rate is that it drags out the amount of time it takes to download chunks, which leads to a generally increased number of packets (combined with the entity info packets). I’m finding that increasing Chunk Download Rate to Max shortens the amount of time it takes to download chunks drastically, and so the amount of packets flowing consistently back and forth is lowered, leaving more room for entity packets.

The result is less packet loss and less rubberbanding.

CatFaceKiller · March 17, 2017, 7:45am

Onyxgem · April 5, 2017, 1:01pm

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Reply from 54.88.128.84: bytes=32 time=48ms TTL=50
Reply from 54.88.128.84: bytes=32 time=48ms TTL=50
Reply from 54.88.128.84: bytes=32 time=48ms TTL=50
Reply from 54.88.128.84: bytes=32 time=48ms TTL=50
Reply from 54.88.128.84: bytes=32 time=48ms TTL=50
Reply from 54.88.128.84: bytes=32 time=59ms TTL=50
Reply from 54.88.128.84: bytes=32 time=53ms TTL=50

Spoygg · April 5, 2017, 6:50pm

I found that improving connection with wifi router makes a lot of improvement. As a first step I’d recommend trying out wired connection if possible.