The connection log has been sent to the Email. Thank you for trying to figure this out <3
@RedDemption The connection log you sent looks ok so I don’t see anything obvious to look into there. I assume the game was working fine for you before the recent patches?
Also can you let us know what antivirus software you run or if you have any unusual network setup, custom firewalls or anything unusual?
Yes it worked before the most recent patch. As well I have disabled antivirus and firewall in attempts to have it work. There were 2 other connection logs could I have sent the wrong one?
Nope that one looked like the one I wanted, listed the last 5 days or so of connections, I was hoping it would show some errors on the Steam side that we could then try and solve.
Just for some more detail the way the system works is that we ask the Steam client application to give us a token which we then send to our servers to validate you are who you say you are. As well as giving us the token the Steam client sends it to the Steam servers, and when they get told the Steam servers have the token they tell us, then our servers ask the Steam servers if the token is valid. However what’s happening is that your Steam client isn’t being told that the Steam servers have received the token and I need to find out why.
One possibility is that we’re just not waiting long enough though you’re the first person I’ve seen with this problem and we haven’t changed how long we wait in this release (and it used to work for you). I’m going to probably have to take a closer look tomorrow at exactly what happens and how long it normally takes to respond, and maybe give you a version that waits longer just to see.
In the meantime if you have any other games that have accounts in them but let you “login via Steam” type thing it might be worth checking if those work. If we can see that it doesn’t work for some other game it’ll help knowing what to focus the investigations on.
I believe @Shadora had a similar problem but I think he solved it. I tried his suggestions with no luck. As for other games I play 7 Days To Die as well as Paladins and Neverwinter. I haven’t had any issues with them.
What is your Chunk Download Rate and Chunk Cache Size set to? Trying adjusting as explained here:
This worked really well, thank you. Still get the instability message, but no lag so I’m happy. Thank you.
I’m going to be honest i skipped everything past the 3rd one. But everything that I’ve noticed will be listed below/
- -Eclipse cause your inventory and sometime when your in a cave to give a glow and make your items go near white.
- -Stuck on flowers (sometimes can’t break and have to return to sanctum)
- -Walk Through portals and get stuck (Fixed by returning to sanctum)
- -When there is a rock, flower, extra items that can be broken but not replaceable will cause a blue glow for 1 second before vanishing.
- -There have been a few times the past 2 days where I will wait in front of a portal for 3-5 minutes in the portal seekers network before the portal opens. (rare instance)
- -Sometimes the light cube and totem cannot be made while there is sufficient inventory space (only happened once haven’t been able to recreate)
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- The continuous chat setting off doesn’t work for some people.
- -If your in a work station of any kind and it wears out the game will freeze (recreated multiple times to make sure and happens with all station)
- -A few people say they have crashed switching characters (I don’t have an alt yet so idk)
- -Rare only recreated incident once by mistake – When request basket has well enough money still can’t sell 1 piece of item Like it doesn’t even register it is there. (inventory space was opened, Request basket had 40,000c and i was selling a gem for like 250c)
- -Accidental glitch when placing a shop stand I had an item in there and I had to destroy the stand. IT duplicated the item (was unable to recreate but item acted as own entity and durability lasted Don’t want this kind of exploit in the game if it can be recreated kinda like the gleam glitch that was patch thank you btw
) - -Super rare after the patch, sometimes portal sound distortions will stay but after I jump to another planet it fixed it. (Only happens on Solum - Entered through portal seekers network)
- -This one could be connectivity but unsure, Sometimes when breaking blocks it breaks 6 times before it actually drops.
- -Something that isn’t major but would like fixed. If you have 2 beacons side by side in their own plots then add plots around then, one must remove all plots before one beacon can be destroyed. (recreated to confirm)
Thats all for now. Thank you for all the good work y’all do and keep at it Love the game looking to support some more but tbh i can’t find the link to upgrade from adventure to the next title can you message it to me @james
I had the same issue as @RedDemption Someone else as well after the hunt last night, he as well as I had the problem after some client crash first. I suspect something got corrupted with your client. maybe something with the portal in the sanctum. And I think you get a false positive in the log. I doubt it is a steam issue.
I managed to get out of it, not sure what made it.
I reinstalled Boundless
Went to beta version of Steam then back again.
and finally started Boundless from the launcher in the steam folder.
Before I tried to start about 100 times and got the steam key issue.
I’ve experienced this several times (except for the flower part). Happens at the same time that I have a bad connection! I’ll try to move out of a spot after lagging, make it about 5 or 6 blocks and get yanked back in the same fashion as you did.
Logged into game and the portal showed a damage value as it opened. Went through the portal back to Solum and saw the damage value still floating. If I back away more than about 10-15 blocks from where I portaled to the damage value vanishes from sight, but returns as I approach it.It seems to stay in the same spot, but every once in awhile it’ll jump to a different location. Returned to the sanctum, and then took a portal to Aquatopia, and it followed me. Should I call the ghostbusters?
@Shadora If a couple of people had the issue and it just went away for them after a short time that probably points to the Steam servers just being a bit unreliable, they tend to do quite a lot of live maintenance and during those short windows the api’s will often misbehave and then magically they start working again. Annoyingly Steam very rarely acknowledges these periods of sporadic failure on the api so we’re left in the dark as to whether it’s something we can expect again and try to work around.
In @RedDemption 's case the logs are pretty clear that we’re getting one response from the Steam api (there’s no over way we can write that bit in the log) and then we’re simply not getting the 2nd part of the response from Steam. It may still be a bug on our part but if it was I’d expect more people to see it, but I also don’t see why a Steam server side issue would only affect RedDemption
@RedDemption I’ve pushed a new beta to Steam, so if you go to properties on Boundless in Steam and under the betas tab enter XcA9PQyjX64J8uWxkeXQ as a password it should show up a beta called steamtest. Switch to that and try it, I’m hoping it will work for you, whether it does or doesn’t work can you share the boundless log.txt it generates (use pastebin or whatever).
If it does work you can play this version for now although be aware it might generate quite a large log file so if you play for a long time you may want to check it’s not stupidly large and manually delete it. If it does work however I should be able to get the fix into the proper version pretty quickly.
Constantly crashing to desktop in Nasharil and when looking at portals going to Nasharil or Vulpto.
I think I have produced some 10-20 logfiles for you and 5 for windows. half the time no file is produced.
Leaves when viewed from a short distance with lighting seem to become white noise, only just noticed on my base in Aquatopia (Solum), will check other places in a sec. The effect happens when a certain distance from the leaves, and they return to normal as you approach them.
It may be a little hard to see on screenshot ( look at the leaves on ceiling further away from my viewpoint)
I thought I replied to this one but it appears that I didn’t.
There’s quite a lot of screenshots, but it does look like one of them has a caption that says the LMB was held down. You need to hold down the RMB instead.
It doesn’t seem to be there now when I last checked. But in any case, the issue is likely to occur elsewhere as you said.
There’s definitely something odd going on. After several attempts, I did manage to get the situation to occur, so a bug has been added to the database.
Good to hear that it’s working better. By instability message, you mean the red text at the top of the screen? It’s still a little concern if you’re getting the message, but as long as the game is running okay then you should be fine.
These were reported earlier in this topic.
Do you have example of what portals they are? In what way are you getting stuck?
Are you able to get a screenshot of this?
Was it a particular portal or any of the portals in that area?
Presumably the option was greyed out and said that there was no space in the inventory when this happened?
In what way did it not work?
By work station did you mean specific machine types? Did the game freeze and eventually crash? Or was it just frozen? If it’s the former, did you have the option to submit crash dumps?
Do you know if they had submitted crash dumps?
What’s the location of the request basket where this was happening?
Do you have more information on how the item was duplicated?
What are the coordinates of the location where this was occurring?
This may occasionally happen due to latency.
Seems to be working fine for work. The game does state that the associated plots must be removed before the Beacon Control can be removed, unless you had a specific situation where it didn’t work.
It’s been reported a few times in this topic.
Thanks for the report, a bug has been logged.
We received the crash dumps and are looking at the problem. In the meanwhile, could you go into your Steam → userdata folder and check how big your data.mdb is? You may come across a few folders, so you’ll probably have to check which is the most recent date modified folder, but the file should be under a pathname like local → chunkcache → data.mdb.
This might have something to do with the Foliage Quality graphical settings. Can you check what yours is set to and does increasing it make a difference?
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My cash is 2100496 kb
I can change to my other characters and play, but I have to switch before the portal opens in the sanctum.
Yeah, mine was set to High, and putting it to extreme made a difference, but only for a few blocks distance…
This helped for me:
Means your keybindings and settings will reset 
That’s quite a big file. Try deleting it before loading the game.