[Resolved] Trailblazer pack (ask)

[volrath]

I’ve buy this game (trailblazer pack) but i don’t look my trailblazer badge.
I received email confirmation but how can I check buy in my profile?

[Vastar]

Did you use the same name/e-mail adress for both accounts?

It´s also possible that it just takes a while until you get your badge (the process is not fully automated afaik)

[volrath]

I never played the game

i have buy this game a year ago.

[Saint-X]

please have a look here

Q: Where is my purchase?

Bought on playboundless.com: If you bought Boundless directly from us on playboundless.com then you should instantly receive an email confirmation. The confirmation contains sufficient Steam keys for you (and any additional instant access keys) to unlock the game. If this email doesn’t arrive then make sure you check your SPAM folder or your Promotion’s Inbox. In our experience Gmail accounts will often put the confirmation email in your Promotion’s Inbox. Likewise Hotmail, Live or Outlook …

if it dont help look here number 4 ( I think james is then the best your contact person )

Q: How do I contact the developers?

There are a few ways to contact the developers or get support with Boundless: Create a thread in the Support Category. Consider using this if you have an issue that other players might hit or be interested in learning about. Always search the Support Category to see if someone has already asked the same question. Make sure you include lots of details to support your query: machine spec, the latest log from your game, your driver versions, etc. We genuinely can’t help you without these details…

[yota]

Hello Volrath. We received your email and we have given you the badge. Sorry that we missed this.