Hello,
I am here with lots of pre-loaded information on my problem, so here it is.
Since this morning my Wife, brother, and I have been having the same connection issue, We can connect to the game but when we are in, it spams us with connection unstable every .5 seconds and we are rubber banded constantly. The problem did not exist before today, our usual ping to the US West server is 15-20ms, We are located In Texas.
Here is what I’m Working with,
Windows 10 Pro 64bit
i7-5820k, 6 physical Cores 12 Hyper-threaded
SLI - MSI-GTX-1080’s
32GB DDR 4 Corsair 2600mhz
x2 Samsung Pro Platnium 250gb SSD
Network Verizon Fiber Optics 100Mbps Upload / 100Mbps Download
Local server Ping 4-5ms
Here is what my latency graph looks like when im in game with the connection issues.
Here is what I have tried On my end in this order,
Set the Bandwidth for Chunk Downloading to min > Did not Work
- Restarted My Client > Did Not Work
- Restarted Steam And My Client > Did Not Work
- Restarted My Computer Steam and the Client > Did Not Work
- Restarted/PowerCycled My Modem/Router, and Computer again, >Did Not Work
- Re-Downloaded and Reinstalled The Game And Steam > Did Not Work
- Checked File completion of the client through steam > Full Content
- Tested Ping and connection on my other installed multiplayer games
- Eve-online > OK
- Black Desert online > OK
- Ark > OK
- Tested Boundless connections on my other 2 PC’s > Problem exists on both
- Made a new character on US EAST, and EU Central > Problem exists on all servers
I remained in good contact with Boundless players through discord on my server, None of them are experiencing this connection issue, at the moment.
I would like to state again my game-play and connection have been flawless up until this morning when the problem began.
My guess on this connection issue, based on what I have done and tested, is that the established connection between my network and your game servers in specific is not operational or functioning / very weak at the moment.
That being said I can not do anything else on my end, I can only hope that you can provide a solution on your end for my household, or that the problem resolves in time.
“Under the assumption that server maintenance/restarts take place”
I am new here 3rd Day, and I love your game And would like to continue to play with my friends and family, If there is any additional information I can provide you Please let me know.
Thank you kindly,
Chris-Ves