Test Build fails every time (solved)

ok so i have been chatting to @boundmore on steam - and he has been trying to help me through this to no success every fix we have tried =

i get the dev msg in testing build (as with standard) i click to log in - every time it says Error 1 - timed out on log in

i have disabled my AV - reinstalled as testing - launched steam as admin etc - it refuses to work but standerd always works 100% please help? cheers

Can you share a game log of it failing on testing. Also what do you get if you browse to https://gs-testing.playboundless.com:8902/ in a web browser? It should just go to a text page with “Boundless Discovery Server” on it

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ia ssumes you mean like this? - if you can view it - its the only log i have in that location

https://pastebin.com/gkdpUApg

Yep that’s the right log but that looks like one from when you’re on the standard version of the game. So if you switch to the testing beta and run it again (i.e. make it fail to connect) and then post a copy of the log after doing that then we might be able to see why it’s failing on the testing version.

will do so just now

ok before i do so i need to know which one (there are two this time) Crashdump.mbp or the log? cheers

this is the log testing https://pastebin.com/Eb9KhhZW

and here is the dump https://pastebin.com/SyrCB2Wp

I don’t seem to be able to open the dump file how I’d expect, it’s possible that pastebin is messing it up somehow, can you try emailing it to support@turbulenz.com and I’ll see if I can debug it then.

will do - can you read the log ok enough?

i have sent both to that email referencing our chat - cheers for the help @blake

i know you guys must be busy :slight_smile: but i am still waiting for a reply to the email + / or here (still cant get into testing)

Hey @Barneylee57,

The dev team are based in the UK and it’s quite close to midnight here at the moment. They have been known to prowl the forums late at night though :dizzy_face:, so you may get an answer, but most likely not at least for another 8-10 hours (minimum) I’d think (it’s also bank holiday weekend here).

It might be worth sticking with the live version for the time being, until they’ve had time to investigate your issue and offer up any possible solutions or suggestions for you to try.

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as i say i get that they are busy and etc :slight_smile: so yeh i can wait - im in the uk as well :slight_smile: did not know they were that local :stuck_out_tongue:

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this may now be marked as solved - i had to unistall steam (inc everything QQ) because windows updates was bugging it out somehow - i can now enter testing phase \o/

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Glad to see you got it working! Have fun!

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thank you and sorry windows 10 was being a little git! (but to be fair to Mr. Gate if it didn’t try updating we might have never figured it out :P) sorry for the hassles caused and thanks again

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