Hi guys,
Nevir is correct, it’s currently a back and forth between Valve and us.
With regards to the launch keys (those are the standard game keys):
We will get a post out detailing everything as soon as possible, including the out of game perks (make a world, artbook etc).
I’ll get a few things confirmed, but I believe the Masters who got Chieftain keys should be good to go now (you can check this in your Steam DLC list when Boundless is selected in your Library).
For those who got a key which was higher than their backer original backer tier, we need to change this manually as we don’t ever down grade people automatically.
I appreciate it’s been a really long process, we’re currently trying to spin a load of plates; slowly but surely we are getting there though.
Thanks for your patience.