Sanctum Portal Issues

[Naeah]

I am actually unsure of how to send a game log.

[Saint-X]

Q: How do I share a Boundless game log?

If you would like to report a problem when you are playing Boundless please include the following: Finding the Boundless game log: The game generates logs in following locations: On Mac OS X: ~/Library/Logs/Boundless/log.txt On Windows: %LOCALAPPDATA%\Turbulenz\Boundless\log.txt On most versions of Windows %LOCALAPPDATA% is a hidden directory. To access the file you can type the path to the file directly into Windows Explorer. Please Note - The most recent log will be log.txt, older log…

[vdragon]

Thanks for the game log @Saint-X.

@Naeah

I am actually unsure of how to send a game log.

Although the link provided above is valid, you can also use the option in-game as well:

Having said that, the link can be used if there are situations where this is not possible (for example if the game soft-locks / freezes).

[Naeah]

Oh gosh, I feel like an idiot now. I didn’t even look there. I just assumed the report tab was all for player related stuff. Lol. I will submit one the next time it happens…and it happens often so I am sure it will be soon.

[Nezhno]

@Naeah

and it happens often so I am sure it will be soon.

It happens quite often for me too. Thanks to @vdragon’s screenshot up there, I know how to report it now. I didn’t know either.

[Saint-X]

2 or 3 years ago that i need a report , thats why i never search for a function ingame, but good to know, than i will report all the portal problems, maybe more reports will help to solve the problem faster

[MadManMoon]

Am also seeing this issue.

Next time I get it, I’ll send a log and post in this thread.

[catfud]

still an issue (for me anyways) and occurs frequently.
have submitted game log.

[catfud]

fyi still occurring every game seesion.