The servers are fine (because I personally play on the EU servers while many others have issues), but many people still have issues. Especially people outside of EU accessing EU servers/planets. Empirically it’s possible to construct a route from the US to EU with low latency, but ISPs tend to choose the cheap route in some cases and people are having issues because of it.
What I propose are game server tunnels that use low-latency routes established by Wonderstruck or amazon or whoever. These tunnels would allow people with detected unplayable connections to connect instead to their local server, and use the low latency tunnel to communicate with the EU server. Thus instead of relying on their ISP’s questionable route to a different continent, they would only have the latency of connecting to their local server plus the established tunnel.
The down-side of this is that it would triple the bandwidth cost (download to first server, upload from first server, download to EU server) for people with bad ISPs, but the up-side is that everyone can play with each-other more consistently. Obviously something like this would also take effort to implement.
I’m certain this would improve the problem because I’ve heard people have had success with EU VPNs, which is effectively the same thing as what I’m suggesting.
The problem is that the best planets for some resources are on servers in different regions. Also selecting hunting planets becomes difficult because we have so few high tier ones. Not everyone can connect to every region well. An alternative solution would be to add a bunch more planets for every region so people don’t have to play on other region servers, but I’m not sure if that’s an option or not…